FAQ

Elder Care is care extended to elderly people post 60’s in our elder care facility in Puri Dham, a location with brilliant landscape amongst nature and a perfect blend of religious surroundings. to help manage everyday life better – be it physical care or emotional support.

Home Care can be used by many different kinds of people – the elderly, the infirm, new mothers or those recovering from a recent surgery.

These are some typical home health services:

• Skilled Nursing
• Emotional Companionship for the Elderly
• Doctor Home Calls
• At-home physical therapy
• Prescription Management
• Rehabilitation and recovery from a one-off or chronic health condition
• Other Elder Care support services

The Residency is a professionally managed Elder Care Home that connects you with reliable, responsible and effective Care solutions. Using best-in-class processes and protocols we bring India’s trusted health care network to you.

The Residency has been set up by people just like you who have faced practical Care related problems like you have.

Our services are managed by CFA (Centre for Action) a NGO based out of Odisha with trained, trusted, graduate-level Care Managers who work hard to coordinate care for your loved one.

The Residency partners with top hospitals, trusted doctors, diagnostic clinics, geriatric and Alzheimer’s societies, physiotherapists and hand-chosen nursing agencies to create India’s most organised Elder Care Home.

The Residency is One Stop elder care home which includes both medical and non-medical services for your convenience:

Basic Homecare Services:

• Beside Attendant — 12-hour shift (As per doctors advise)
• Nurse – 12-hour shift (As per doctors’ advice)
• Nurse – Episodic visits
• 24 — hour Housekeeping
• Laundry Service
• Barber Service
• Physiotherapist sessions
• Dietitian
• Doctor visit (Daytime only)
• Medical & Non-Medical Care Packages for the Elderly
• Intellectual Companionship
• Health monitoring
• Accompanying the elderly to doctors and other locations
• Dementia & Alzheimer Care (management and evaluation)

Emergency Services:

• On site Ambulance Facilitation Services
• Hospitalisation Help Services
• Hospital Discharge Services
• “One-¬stop” Services for all after hospital discharge needs -¬‐ Nursing, Bedside Attendant, Mobility products, Oxygen & Respiratory supplies, Medical furniture, Medicines and more.

Ambulance Facilitation Services:
The Residency will provide onsite Ambulance Facilitation Services for attending to the Member emergency call. Under the Ambulance Facilitation Service, The Residency will take responsible for the Member’s hospital admission, health condition during transfer or the actual healthcare provided during or after the emergency period.

Third Party Services:
The Residency will do regular audits and review of partner services to ensure that the quality of their services and other support infrastructure are upto the standard of The Residency.

Hospitalization Help Services:
The Residency provides a best effort basis service to Members, supported by our onsite Care Manager in providing help during hospitalization needs. The help relates to The Residency Care personnel personally or over phone, attending to the admission of the Member at one of the partner hospitals. The help can also extend to visiting the patient during Visiting Hours over subsequent days of hospitalization, of liaison activities with the doctor or hospital, of helping the patient during the transition back home. The Residency however does not take liability or responsibility for the failure of partner hospitals to admit patients due to lack of available beds, to administer the appropriate treatment as and when needed, or any other internal problems that may compromise the care provided. Under the Hospitalization Help Services, The Residency is not responsible for paying any medical bills, except advances, or other incidentals. The Client and/or Member is responsible for organizing financing and settling all bills directly with the Hospital and any other health provider.

Intellectual Companionship:
The Residency Care Manager is a friend, companion, and resource for the elderly & the vulnerable. The Residency Care Manager visits the elderly and helps them discover their interests and hobbies, converses on various topics, reminisces about the past, helps maintain contact with family and friends, helps with technology, and stimulates their minds with the help of creative applications. We find that the elderly is much more likely to accomplish tasks and participate in activities when they simply have someone to accompany them. It has been proven by research also that being active and maintaining frequent human interaction plays an important role in retaining cognitive abilities and physical health as we age.

Health Monitoring:
Members with chronic conditions or those recently returned home from a hospital stay, often require regular health monitoring. The Residency can help check Members’ vitals, manage their medication, accompany them on hospital visits, and help them access elder & home care products.

Alzheimer’s and Dementia Care:
We help families care for their loved ones suffering from Dementia or Alzheimer’s. In addition to Intellectual Companionship and Health Monitoring, our partner specialists conduct cognitive exercises, play memory games, provide mental stimulation, help label the environment, develop daily calendars, train care-¬‐takers and provide respite care. A visit from the The Residency Care Manager also gives the primary caregiver time of his or her own. A regular psychological counselling from our internal clinical and psychological counsellor.

Sports & Leisure:

The Residency shall provide the following sport & leisure activities for all residents which they can use as per their willingness.

Outdoor Sports: Swimming Pool, Tennis Court, Picnics, visit to Shri Jagannath Temple, walking track, outdoor sitting area.

Indoor Sports: Chess, Carrom, Snooker, Cards etc.
Festivities: Durga Puja, Diwali, Christmas, Ratha Yatra, Holi, New Year etc.
The Residency will have 24/7 security, the entire campus will be covered under CCTV surveillance.

Yes this is exclusively for our in house members.
Though there will be provision for members guests to avail our guest house facility at additional payment on per day basis.